Early-bird refund

If you bought an early-bird annual subscription in 2025 and Stripe automatically renewed it in 2026, you may qualify for a refund of the difference from this renewal campaign’s price, including your waves discount.

Refund rules
Eligible — all conditions must be met
  • +You paid for an annual subscription during the 2025 early-bird period, before 1 October 2025 at 00:00 (UTC+8).
  • +The same Stripe subscription automatically renewed for one year of PRO or MAX, was charged in USD, and was paid in full.
  • +The renewal payment was made on or after 21 July 2026 at 00:00 and before 16 September 2026 at 00:00, Beijing time (UTC+8).
  • +The renewal’s pre-tax amount is higher than the early-bird annual price minus your waves discount. Charges such as US$348 or US$3,588 may qualify if all conditions are met.
Not eligible
  • −Annual subscriptions first purchased on or after 1 October 2025 at 00:00 (UTC+8), including those bought from late 2025 through June or July 2026.
  • −First purchases, manual renewals, monthly subscriptions, and prorated charges for changing plans.
  • −Crypto payments, Apple App Store or Google Play purchases, non-USD payments, and plans other than PRO or MAX.
  • −Renewal payments outside the window above, or invoices that have not been paid in full.
  • −Invoices already refunded in full or in part through any route.

These dates refer to when Stripe collected the renewal payment, not the deadline for claiming a refund.

How your refund is calculated
  • ·We use the plan on the original renewal invoice. Later plan changes do not change which plan we use for this calculation.
  • ·PRO: early-bird annual price US$188, minus US$1.50 per 1,000 waves, up to US$100 off. MAX: early-bird annual price US$999, minus US$3 per 1,000 waves, up to US$300 off.
  • ·The waves discount is proportional to your waves total and rounded to the nearest cent. Your campaign price before tax is the early-bird annual price minus this discount.
  • ·Your refund is the renewal’s pre-tax amount minus your campaign price before tax, plus the corresponding tax from the original payment. Only a positive difference is refundable.

If the original payment included tax, the tax on the refunded difference is returned too; if no tax was charged, no tax is added to the refund. Refunds go to the original payment method and usually arrive within 5–10 business days after processing.